Terms of service
Terms of Service
Last Updated: March 2026
Welcome to HeyRick eSIMs. By using our website and purchasing our eSIM products, you agree to the following terms:
1. Digital Products
All eSIMs are digital services. Once delivered or activated, eSIMs cannot be returned or refunded except as described in our Refund Policy.
2. Device Compatibility
Customers are responsible for ensuring their device:
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Supports eSIM technology
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Is carrier unlocked
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Is compatible with the selected network
We are not liable for device incompatibility.
3. Account Responsibility
You are responsible for:
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Providing accurate information at checkout
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Keeping your account login details secure
We are not responsible for unauthorized access due to incorrect login details.
4. Payment
All payments are processed securely via our payment gateway. Orders are confirmed after successful payment.
5. Limitation of Liability
HeyRick eSIMs is not responsible for:
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Loss of data
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Device incompatibility
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Travel delays or service disruptions
Our liability is limited to the purchase price of the eSIM.
6. Intellectual Property
All content on this website, including logos, images, and text, is owned by HeyRick eSIMs and may not be used without permission.
7. Changes to Terms
We may update these terms from time to time. Continued use of the website constitutes acceptance of the updated terms.
8. Contact Us
For questions regarding these Terms of Service:
Email: esims@ricksgroup.com.au
Website: https://heyrickesims.com